Training

Edge offers training programs, workshops, courses in the following areas

  • Retail Management certificate
  • Building Relationships for Success in Sales
  • Call Center Training
  • Essentials of Trade Marketing
  • Customer Relationship Management
  • Overcoming Sales Objections
  • Prospect for Leads
  • Sales Presentations
  • Selling Smarter
  • Merchandising
  • Tele-Marketing
  • Customer Service
  • The Minute Sales
  • Retail Banking

Life is like riding a bicycle. To keep your balance, you must keep moving.” ~ Albert Einstein

  • Art of Delegation
  • Budgeting and Planning
  • Coaching
  • Develop High Performance Team
  • Essential Managerial Skills
  • Finance for Non Financials
  • Managing Behavior
  • Negotiation for Results
  • Project Management
  • The ABC for Successful Supervisor
  • The Art of Making Meeting Work
  • Planning for Business Success
  • Problem and Decision Making
  • Professional Supervisory
  • Develop Training Program
  • Facilitation Skills
  • Survival Skills for New Trainers

I hated every minute of training, but I said, don’t quit. Suffer now and live the rest of your life as a champion.” ~ Muhammad Ali

  • Dynamic Office Management
  • Logistics Programs
  • Pharmaceutical Programs
  • Lean Six Sigma Programs
  • Retail Management Programs
  • Supply Chain Management Programs Edge capsules
  • Sign language for customer service agents
  • Essential skills for Gen Z
  • Employee Healing Sessions

You learn something every day if you pay attention.” ~ Ray LeBlond

  • Assertiveness Skills
  • Business Etiquette
  • Communication Skills
  • Emotional Intelligence
  • Mastering the Interview
  • Public Speaking
  • Skills for Admin Assistant
  • Time Management/Getting Organized
  • Working Smarter
  • Writing Skills
  • Stress Management
  • Anger management
  • Conflict management
  • Experiential Change Management
  • Coaching
  • Situational leadership
  • Business leadership
  • Voice of Leadership

Good managers have a bias for action.” ~ Tom Peters

  • Change Management
  • Creating a Top Voice Talent Management
  • Employee Dispute Resolution
  • Hiring for Success
  • Performance management
  • Compensation and benefits
  • Competency base training system Training needs assessment

Success seems to be connection with action. Successful people keep moving. They make mistakes, but they don’t quit.” ~ Conrad Hilton

EXPERIENTIAL TRAINING

Experiential training is the process of learning through experience, or more specifically “learning through reflection on doing. It is a whole body of training methods that are used to develop behavioral skills and physical abilities.

Role playing, simulations, games, on the job training (OJT) and case analysis are some of the experiential learning methods that we use to deliver a training session. At EDGE we prefer combing experiential training with other methods of training.

Experiential activities are used to enhance social relations and define roles within teams, often involving collaborative tasks. It is distinct from team training, which is designed to improve the efficiency, rather than interpersonal relations. It helps in:

  • Aligning around goals
  • Building effective working relationships
  • Reducing team members’ role ambiguity
  • Finding solutions to team problems

Do you know the difference between education and experience? Education is when you read the fine print; experience is what you get when you don’t.”

~ Pete Seeger